Technical Support

MO manages multiple vendors physical and virtual servers/desktops/notebooks, network devices, storage equipment via in and out of band remote access. MO is the Only Company to provide vendor independent support for most out-of-band, emergency access hardware vendors such as, Avocent, Cyclades, Lantronix, Logical Solutions, Minicom, and many more. MO is the Only Company to provide single click access to HP iLOs, DELL DRAC, IBM HMC, SUN system controllers for 15/25K SunFire, Lantronix Spider, Minicom PX, Intel AMT and IPMI; MO does the login saving administrator’s time and increasing security by authorized admins not needing to know passwords to get access. Connections may be made to user specified targets upon user logging into MO server.

Technical Support

MO standard support is 24 X 7 X 365 via email, phone and Skye. The MO developers provide support so you are assured of speedy resolution to your issue. Product enhancement requests and bugs may be reported via web http://www.extraview.net/manageoperations/ExtraView

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